Refund Policy
1. Refund Eligibility:
Customers have a 14-day window from the date of purchase to initiate a refund request. Requests made after this period will not be eligible for a refund.
2. Exclusions from Refunds:
Certain items, including digital downloads, gift cards, and personalized/customized products, are excluded from refunds. Additionally, products damaged due to misuse or negligence are non-refundable.
3. Refund Processing Time:
Refunds will be processed within 5-7 business days upon approval of the refund request. The refunded amount will be returned to the original payment method used for the purchase. Customers will receive email confirmation once the refund has been successfully processed.
4. Addressing Disputes:
Our customer support team is available to assist customers with any issues or concerns regarding their purchases. If a satisfactory resolution cannot be reached, customers have the option to escalate the matter to our management team for further review and assistance.
5. Policy Updates:
Cable TV Hubs reserves the right to update or modify our refund policy without prior notice. Any changes will be communicated through our website and other relevant channels to keep our customers informed.
Conclusion:
At Cable TV Hubs, we value your trust and strive to provide the best possible service. Should you have any questions or require assistance with a refund, please do not hesitate to contact our customer support team. Thank you for choosing Cable TV Hubs for your entertainment needs. We appreciate your business and look forward to serving you again.